Dear New Smith Student:
Congratulations on your admission to Smith! We at Information Technology Services (ITS) are sending this message to tell you a few important things about using a computer on campus next fall.
(1) Smith uses Novell GroupWise for email. If you already know your GroupWise username and password, you may have noticed that you received a duplicate of this message in your GroupWise mailbox. If you haven’t tried out your GroupWise account yet, here’s how to get started:
- Open a web browser and go to the Smith homepage (http://www.smith.edu).
- Click on the GroupWise Web button in the lower right corner of the window.
- In the first GroupWise window, click Go.
- In the GroupWise login window, enter your GroupWise username and password.
Your username is typically your first initial followed by the first 7 letters of your last name. For example, Anne Reyerson’s username would probably be “areyerso”. There are some exceptions to this rule because of duplicate names, so if it doesn’t work for you, call the User Support Center at 413-585-4487 for help.
Your starting password is the first 8 numbers in your 9-digit Smith ID number.
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(2) If you are bringing a computer to campus and will be living in a Smith residence house, be sure to read this webpage that describes the minimum hardware requirements for computers connected to the Smith Residence Network (ResNet): http://www.smith.edu/its/services/resnet.html
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(3) If you will be living in a Smith residence house, you will be required to complete an on-line process called Cisco Clean Access in order to access the Internet.
Clean Access registers your computer on the Smith ResNet, and for Windows users, it also scans your computer to ensure that all required software is installed. You will not be granted access to the network if any required software is missing, including:
- Critical Windows updates: To find out if you are missing any critical Windows updates, open Internet Explorer and go to Tools, Windows Update. When the update window opens, click on the Express button to get any missing high-priority updates.
- McAfee VirusScan for Windows: You can download a free copy of McAfee VirusScan from the Smith software download site: http://www.smith.edu/smithsoftware. Note that you will need your GroupWise username and password to log on to the download site.
IMPORTANT: If you have any other anti-virus software besides McAfee VirusScan installed on your Windows computer, be sure to un-install it before installing VirusScan.
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(4) For lots more information about using technology at Smith, check out the TechNotes website for students: http://www.smith.edu/its/technotes.
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If you have any questions about this message, please contact the User Support Center at 413-585-4487, or send email to 4its@email.smith.edu. We look forward to seeing you in September.
Regards, ITS
You are already recieving emails and important information in your Groupwise account. Check it and check it often.