If you encounter problems using a secure file transfer program (e.g., Fetch, Fugu, Dreamweaver, Contribute) to connect to the main Smith web server from your Mac, follow the procedure below:
- In the Finder, open the Go menu and select Utilities.
- Double-click on the Terminal icon.
- In the Terminal window, enter:
rm ~/.ssh/known_hosts
(note the blank space after rm) - Press Enter.
- On the next command line, enter the same command as above and press Enter.
- The next line should say: No such file or directory.
- On the next command line, enter:
ssh accountname@www.smith.edu
(where accountname is the username for your web account; note blank space after ssh) - You will see a server authenticity warning and a prompt; enter: yes
- Enter the account’s password
- At the next prompt, press Apple-q to quit the process and close the Terminal window.
Your SFTP connection should now work normally.