Supported Tools, with Instructions, Workshop Materials, and FAQs

 

Here is our short list of tools that you can expect to use frequently for remote work and learning, along with instructions, related workshop materials, and FAQs. We expect to keep updating this regularly.

For ideas on how to use these tools in learning, please see:

For general guidance on working from home:

Current list of tools:
Moodle, PollEverywhere, Remote access to specialized campus software, Splashtop, Virtual Private Network (VPN), Zoom

Coming soon: 
Voicethread


Moodle

Moodle is Smith’s primary system for course sites and materials.

Smith Instructions

Smith Workshop Materials


PollEverywhere

Smith Workshop Materials


Remote Access to Specialized Campus Software

Smith has licenses for analytical, graphical analysis, media, productivity, statistical, and other software programs that members of the campus community can download for remote use on their own computers. Some of these require the use of Splashtop (see below). Some of the software packages listed have special, short-term arrangements during the COVID-19 crisis that may expire once we return to more normal operations.

Smith Instructions

Smith Workshop Materials


Splashtop

We use Splashtop to provide remote access to software running on machines located on campus.


Virtual Private Network

Login at https://vpn.smith.edu

Smith Instructions

Smith Workshop Materials

FAQs

  • Do I need to use a VPN to access all campus software and systems? 
    No, you do not need to use the VPN to access most campus systems from off campus. Assume you do not need it unless you have a specialized use that makes clear that VPN use is required.

Zoom

Login at https://smith.zoom.us

Smith Instructions

Smith Workshop Materials

Materials from Zoom.us

FAQs

  • How do I sign in to Zoom? There are two easy ways to sign in to your Zoom account. 1) Web browser: Go to smith.zoom.us, then select Sign in (you may be prompted to authenticate with your Smith credentials). OR 2) Zoom app: select Sign In. In the pop-up window, either select Sign In with SSO or Sign In with Google. For SSO, enter smith as the company domain, select Continue, then proceed with entering your Smith username and password. For Sign In with Google, select your smith.edu account if prompted.
  • Do my students need to request a Smith Zoom account?
    No, they do not. Currently enrolled students are already set up as part of Smith’s campus-wide license for Zoom. They just need to log in to Zoom following the regular process outlined above.
  • How do I make sure I’m using the most recent version of Zoom? When you log in to the Zoom app, you’ll see a message if an update is available. We recommend you update your app whenever a new version is released. This will help ensure you are using the most secure version of Zoom.
  • How do I add my prounouns so they show in a Zoom meeting? To add your pronouns when you’re in an individual Zoom session, select the participant list function, select your name, and then select “rename.” To add your pronouns to your name and have it show up in all future meetings, go to your profile in the web interface (by logging into https://smith.zoom.us) and add your pronouns to the end of your last name. For more information on the importance of pronouns, please visit the OEI pronoun page:  https://www.smith.edu/about-smith/equity-inclusion/gender-identity/pronouns.
  • How long does it take for your Zoom cloud recording to process?
    The recording itself is available very soon after the meeting is completed. It may take longer, sometimes as long as two to three days, to get the accompanying transcript processed.
  • How do I disable the setting that automatically adds a password to Zoom cloud recordings? Sign in to your Zoom account at smith.zoom.us. From the menu on the left, select Settings. Select Recording at the top of the page; scroll down to Require password to access shared cloud recordings and slide the button to the left to turn off the setting. This will disable the password requirement for all of your Zoom recordings.
  • I’ve heard that Zoom asserts intellectual property ownership of cloud recordings. Is this true? 
    No, it is not true. Zoom does not have any intellectual property rights to any recordings made using their software, whether you use the the cloud recording option (recommended) or local storage.
  • How do I restrict access to my Zoom meetings to only those participants I want to include?
    See the instructions above on Securing Your Zoom Meeting for several options to restrict access.
  • How do I ensure the privacy of my Zoom recordings? The easiest approach is to post your Zoom recording links into your private course Moodle site or Google folder. Inform your students that sharing recordings without explicit permission of the instructor is a violation of the undergraduate honor code.
  • When I’m in a Zoom meeting, sometimes my video freezes and/or the audio drops. Is there a way I can fix that? Video and audio glitches are most frequently related to network connectivity. If possible, try moving closer to your WiFi router. You can also try minimizing the video window, or turning video off and just using audio. For more information on WiFi connectivity issues, you can read this article from Zoom’s Help Center: https://support.zoom.us/hc/en-us/articles/201362463-Wireless-WiFi-Connection-Issues